Elevayte App

1. Introduction

Elevayte ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness tracking application and services.

By using Elevayte, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Account Information

When you sign in with Google, we collect:

Your name and email address (from your Google account)
Your profile picture (if available from Google)

2.2 Profile Information

You may optionally provide:

Date of birth
Gender
Weight and height measurements
Fitness goals
Dietary requirements, injuries, exercises to avoid, and other notes

2.3 Workout Data

We collect and store:

Workout routines and templates you create
Workout sessions you log, including exercises performed, sets, reps, weights, durations, distances, and rest times
Session dates and completion status
AI-generated workout summaries

2.4 AI Coach Interactions

If you use the AI Coach feature (Pro users):

Conversation history and messages

2.5 Technical Information

We automatically collect:

Session cookies to maintain your login state
Usage analytics (if you consent to non-essential cookies)
Device and browser information

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our fitness tracking services
Authenticate your account and manage your sessions
Store and display your workout history and progress
Generate personalised workout summaries using AI
Provide AI-powered fitness coaching and recommendations (Pro users)
Generate workout templates based on your history and goals
Calculate and display progress statistics and achievements
Improve our services and user experience
Respond to your requests and provide customer support

4. Third-Party Services

4.1 Google Authentication

We use Google OAuth for authentication. When you sign in with Google, Google shares your basic profile information (name, email, profile picture) with us. Your use of Google's services is subject to Google's Privacy Policy.

4.2 AI Service Providers

We use third-party AI service providers (such as OpenAI and Anthropic) to provide AI-powered features including:

Workout summaries after completing sessions
AI fitness coaching conversations (Pro users)
Workout template generation

When using these features, your workout data, profile information, and conversation history may be sent to these third-party AI service providers for processing. Their use of your data is governed by their respective Privacy Policies. We do not use your data to train AI models.

5. Data Storage and Security

Your data is stored securely in our database:

We use industry-standard security measures to protect your personal information
Data is stored in encrypted databases
Access to your data is restricted to authorised personnel only
We use secure authentication methods (OAuth) to protect your account

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through your profile settings.

When you delete your account, we will permanently delete:

Your profile information
All your routines
All your sessions and progress data
All your statistics and achievements
Your AI Coach conversation history

7. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct your personal information at any time through your profile
Deletion: Delete your account and all associated data
Export: Export your workout history as a CSV file
Withdraw Consent: Manage your cookie preferences at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies

We use cookies to:

Essential Cookies: Maintain your login session and ensure the site functions properly. These are necessary and cannot be disabled.
Analytics and Marketing Cookies: Improve our services and provide personalised content. These are optional and require your consent.

You can manage your cookie preferences through the cookie consent banner that appears when you first visit our site.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information removed.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

This app is built by the AI design studio at Kingfisher Labs. If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Email: hello@kingfisherlabs.co.uk

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.